About us
Sweet Bouquet is an online chocolate florist company which operates out of Johannesburg, South Africa. We provide uniquely hand-crafted chocolate arrangements and bouquets for a variety of different occasions. We also offer a niche service where we can create more specialised gifting products to suit your needs as well as a corporate section where your company can order securely and safely online through a personalised corporate account. The convenience of ordering online allows you to select your gift of choice and sit back and relax while we take care of the rest. We bring you the highest level of service and satisfaction and deliver your gifts safely and in a timely manner anywhere across South Africa.
Our Commitment
Sweet Bouquet is committed to offering exceptional service to our customers. We understand that the gifts and messages that you send represent you both personally and professionally and thank you for trusting Sweet Bouquet with this important task. We therefore endeavour to make the following promise to every one of our valued customers:
- We guarantee the freshest products will be used in your order: Should your order arrive in a less than satisfactory condition, we will send a replacement or refund the order.*
- We guarantee to deliver to the address you provide on your order and will let you know if we experience any problems along the way.**
- We guarantee to deliver on the date specified in your order. This may be the same day, the next day or later, depending on the product/s requested and time of day the order is placed.
In short, Sweet Bouquet offers a 100% satisfaction guarantee so you can trust us to deliver your gifts and messages safely, on time and with care.
* We may be unable to deliver the order if the address provided is incorrect or incomplete or if the recipient is not there when we try to deliver.
Our Chocolates
Located in Villafrance in the province of Verona Italy, the Socado Company was formed in the early 1970�s and initially started by working in the field of confectionary, mainly chocolate.
Socado quality chocolates are made in Italy from the finest natural ingredients, fresh and preserved fruits, great liqueurs and finest chocolate covertures. All Socado chocolates have proved to be best-in-class products, pointing to the fact that chocolate lovers appreciate them all around the world.
Beyers Chocolates have been supplying the South African market with quality Belgium chocolates and chocolate products for more than 25 years.
The company was founded in 1987 by Kees Beyers, a Belgian born confectioner who identified a gap in the South African market for high quality confectionery that could compare to products produced overseas.
The Beyers vision began in a 40m� premises when Kees Beyers brought his native chocolatier training and trusted recipes for Belgian chocolates to South Africa. He built a family business based on a platform of core values together with a love and passion for making the finest chocolates.
Ferrero Rocher was introduced in 1982. In just a few years it became the favourite chocolate treat for millions of people. Today the company is the world leader in its category. So, what is the secret of its success? An original recipe, manufactured with the utmost attention, refined packaging and ground-breaking advertising campaigns. Its innovative shape � round but irregular � and its unmistakable golden wrapping give it that elegance that has made it famous and also hint at the unique taste of this speciality: a creamy filling, a crunchy wafer and a delicious hazelnut centre.
Lindt is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 100 countries around the world. During more than 160 years of Lindt existence, it has become known as one of the most innovative and creative companies making premium chocolate, with six production sites in Europe, two in the USA and distribution and sales companies on four continents.
Why choose Sweet Bouquet?
We strive to do the best job possible in getting your messages and gifts delivered to your loved ones safely and easily. There are LOADS of reasons why you should use Sweet Bouquet as your preferred gifting service, but we don't want to bore you with our trumpet playing, so here are just the top 10�.
The top 10 reasons:
- Value for money -Ever remembered a special occasion too late and realised you can't organise a gift on time? Well, Sweet Bouquet is here to 'save your bacon'� we offer a service that is almost impossible to put a price on� and what's even better is our prices are actually reasonable! So you won't be burning an unnecessary hole in your wallet �. We are without a doubt the best value-for-money you will find.
- Convenience - We offer you two hassle-free channels for ordering flowers & gifts. (1) Online through our fantastic website or (2) via the phone through our friendly call centre staff. All you need to do is place your order, sit back and wait for that overjoyed phone call thanking you for the lovely gift.
- Service - We have a fantastic team of friendly, cheerful and helpful staff that will help you choose the best gift for your needs. They are trained in handling orders and processing them quickly and will follow up once the delivery is complete.
- Great Quality - We ensure to use only the best chocolates in our arrangements, ensuring customer satisfaction. Our suppliers are also frequently "tested" for quality control on their exclusive range of products.
- Technology - Our website has a state of the art functionality that makes it quick and easy for you to use. We have a secure shopping gateway and also offer various payment options so you can feel in control of your internet payments. Alternatively, our call centre is available to order through.
- Bulk Orders - We offer great discounts on bulk orders and allow multiple delivery addresses on ONE internet order - so you won't need to place a new order for every delivery address and can make just one payment. Delivery will be tracked and reported to you as they are completed.
- Member Benefits - If you register on your website or through our call centre, you will receive many additional extras�here are just a few:
- Loyalty points on every order that can be redeemed on your next order or through other suppliers
- A personalised SMS reminder service so you won't forget those all-important special occasions.
- A personalised address book of all your most frequent recipient addresses for ease of ordering on future orders
- Corporate Accounts - We offer our corporate clients a secure area where they can keep track of all their monthly orders and receive only one monthly invoice for payment. Each approved account member will be given a personal login so you can track who placed which orders.
- Huge Variety - Sweet Bouquet has worked very hard to source a large variety of chocolate arrangements for you to choose from. We have also done our utmost to ensure that all the gifts you can choose from are of excellent quality and are sure to bring a smile to the people receiving them.
- 100% satisfaction guarantee - Sweet Bouquet offers a 100% satisfaction guarantee, so you can trust us to deliver your gifts and messages safely, on time and with care. If you are unhappy with the delivery made, we will either refund you or replace the flowers as no additional charge*.
To top it all off, Sweet Bouquet is continuously improving its systems and service. We have consultants ready and willing to serve our customers' every need. Their goal is that every Sweet Bouquet order is fulfilled using the freshest products available, in the time specified and with the greatest care
So what does this all add up to? Simple, 100% total customer satisfaction! And that is what we're all about. We work very hard every day to keep the name "Sweet Bouquet " synonymous with good quality, great service and unbeatable value.
* Terms and conditions apply
** We may be unable to deliver the order if the address provided is incorrect or incomplete or if the recipient is not there when we try to deliver.
